For Canadian social services & home care

    The schedule that covers its own sick calls.

    Avover builds the rotation for every site and posts it to staff. When someone calls in sick at 5:42 a.m., it texts the right people in seniority order, locks the shift to the first yes, and writes down every step.

    • Canadian-hosted
    • Audit-ready

    Now onboarding our first Canadian agencies.

    A care-agency scheduler at her desk, unhurried, while Avover handles the morning's call-out.

    The morning as it goes now

    One call-out. Then two hours of your own phone.

    You start at the top of the seniority list and work down. You leave voicemails. You text people who are already on shift. You write it on a sticky note so you can prove you followed the agreement, and hope you can find it in April.

    A scheduler at a desk covered in printed rosters, sticky notes and paperwork.
    A wristwatch reading 5:42 in the early morning.
    5:42 A.M.

    The agreement says you call in seniority order. Nothing says who has to remember that at quarter to six.

    2–3 hours
    Lost per sick call to manual phone trees, before anyone has looked at the actual schedule.
    47%
    Of care organizations report uncovered shifts every week.
    $4,200
    Per employee, per year, lost to scheduling inefficiency.
    1 in 3
    Care workers who leave cite scheduling chaos as a reason.

    The same morning, with Avover

    Three steps. No phone calls.

    01

    05:42

    Someone calls in sick.

    Logged the moment it lands, by phone, text, or from the dashboard. No voicemail to transcribe later, no sticky note to lose.

    Call-outUnit 3B
    • 05:42D. Okafor · unavailable, Sat AM
    • 05:42Shift flagged open · PSW required
    • 05:43Seniority list resolved · 6 eligible
    02

    05:44

    Every qualified person hears about it at once.

    Filtered by qualification, location, availability and seniority, in the order your collective agreement requires. By text. No app to download.

    Avover → 6 recipients · 05:44Open shift: Sat 12 Jul, 07:00–15:00, Unit 3B. PSW. Reply Y to accept.
    M. Santos · 05:54Y
    ✓ First acceptance locks the shift. The other five are told it's filled.
    03

    05:54

    Filled, and written down.

    Overtime and rest rules checked before the offer goes out. Every notification, decline and acceptance kept, with timestamps you can hand to a union rep.

    ResolutionSat 12 Jul
    • 05:54M. Santos, PSW · accepted
    • 05:54Seniority order verified · no bypass
    • 05:54OT & rest window checked · clear
    • 05:55Roster updated · payroll notified
    ✓ Covered in 12 minutes. Record retained.

    When someone asks

    A record you can hand to the board.

    Grievances, ministry reviews and accreditation all ask the same question: who did you call, in what order, and when. Avover answers it without anyone going through a filing cabinet.

    • Every notification, decline and acceptance: timestamped.
    • Seniority order shown as it was applied, not as it was intended.
    • Overtime and rest-window checks recorded against each offer.
    • Exportable. Canadian-hosted. Yours to take with you.

    See how audit trails work

    Hands reviewing a printed coverage report beside a keyboard.

    Who it's for

    Where a gap in coverage isn't an option.

    • Staffing agencies

      Urgent facility fills from your casual pool, by text. First qualified yes wins.

    • Group homes

      24/7 ratios held. Every replacement documented against the agreement.

    • Community support

      Match workers to programs and shifts automatically, across sites.

    • Social services

      Automated call-outs, audit-ready by default, no added admin overhead.

    Pricing

    Simple, predictable pricing

    One flat price by how many people you schedule. Every location, every user, SMS included.

    Starter

    Up to 39 scheduled staff

    $199/mo

    Billed monthly

    • Seniority-based call-out
    • SMS accept / decline, unmetered
    • OT, rest & certification rules
    • Full audit trail
    • Locations & users, unmetered
    • No setup fee
    Book a demo
    Most agencies, recommended plan

    Core

    40 – 70 scheduled staff

    $299/mo

    Billed monthly

    • Everything in Starter
    • Multi-program view
    • Priority support
    • Named implementation contact
    • Locations & users, unmetered
    Book a demo

    Multi-Program

    71 – 110 scheduled staff

    $449/mo

    Billed monthly

    • Everything in Core
    • Board-ready compliance reporting
    • Annual collective-agreement review
    • Locations & users, unmetered
    Book a demo
    All seven bands
    PlanScheduled staffMonthly
    StarterUp to 39$199
    Core40–70$299
    Multi-Program71–110$449
    Regional111–175$699
    Regional+176–260$1,099
    Provincial261–400$1,699
    Enterprise401+Contact us
    All prices in CADPrefer to pay yearly? Save 8.3%.

    Scheduled staff means everyone you can put on a shift or send a coverage offer to: full-time, part-time, casual and on-call.

    How we start

    Your first two months

    Setup, then two months free. Your subscription starts billing in month three.

    1. Setup, included on Starter and a one-time fee on other plans. We map your collective agreement, import your staff and seniority, and train your managers.
    2. Months one and two of your subscription are free.
    3. Month-to-month after that, renewing automatically. Cancel any time on 30 days’ notice, and export your data whenever you like.
    Book a demo

    Questions we hear from ops leaders

    The ones that actually matter.

    Does this actually follow our union rules?

    Yes. Avover is built around union call-out logic: seniority lists, availability windows, and role qualifications. Every notification follows your collective agreement rules, and every action is logged for proof.

    Is our data safe?

    Avover is hosted on Canadian infrastructure. Your staff and scheduling data is encrypted in transit and at rest. We never share or sell your data.

    How fast can we be up and running?

    Most agencies are onboarded in under two weeks. We configure your union rules, staff roster, and notification preferences with you directly.

    What if some of our staff don't have smartphones?

    Avover supports SMS and phone-based notifications. No app download required for staff to receive and accept shifts.

    How does pricing work?

    Pricing is a flat monthly price set by how many people you schedule. Every location, every user, SMS included. Billed monthly and renewing automatically, and either of us can cancel on 30 days’ notice. We start every agency the same way: a one-time setup, then two free months, with billing from month three. Book a demo and we'll size the band with you.

    What happens in the demo?

    We'll walk through your current sick-call process, show you exactly how Avover handles it, and answer every question. 20 minutes. No pressure.

    A manager working calmly at her desk by a window.

    Book a demo

    Twenty minutes. Your actual process.

    We'll walk through how your call-outs run today, show you what Avover would do with the same morning, and size your band with you.

    No commitment. No sales pitch. Just a 20-minute walkthrough.

    We respect your privacy. No spam, ever.